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About Us
Founded in 1987, Regency Travel & Tours is the leading IATA travel agency in Qatar staffed with 368 highly-trained multilingual professionals. Regency Travel & Tours is a fully-owned subsidiary of one of Qatar's largest companies–the prestigious Regency Group. Owned by Mr. Ibrahim Al -Asmakh, Regency Group’s interests include IT, construction, real estate, luxury hotels, travel and tourism, hospitality.
Performance-driven. Customer-oriented.
At Regency Travel & Tours, a culture of excellence guides every aspect of our business. We take immense pride in the way we achieved award winning service standards through a process of continuous staff training and full commitment towards our jobs. In our mission to offer total travel solutions, we believe that only our collective efforts will enable us to keep pace with the customer's changing needs.
A testament to Regency Travel & Tours’ excellence is the multitude of Platinum, Gold, Silver and Bronze Awards it has. These awards from the world's most noted airlines and hotels recognize our work in every area of the travel industry: hotel bookings, apartment rentals, car rentals, package tours, tailor-made packages, MICE (Meetings, Incentives, Conferences, Exhibits), and recently Regency Travel & Tours was recognized by World Travel Awards as the 'Middle East's Leading Travel Agency' in the 2007 edition of the awards held in Abu Dhabi in May 2007. In the same year in December Regency Travel and Tours bagged the 'World's Leading Travel Agency' award followed by Middle East Leading Travel Agency & World's Leading Travel Agency Awards in the year 2008 and 2009, 2010, 2011 and have been nominated yet again for the sixth time in a row as “ Middle East Leading Travel Agency “
A Great Past. A Brilliant Future.
While justifiably proud of our achievements, we always look to the future. Rest assured that this will be a future in which we will bring Regency Travel & Tours' high standards of quality to our ever-growing number of customers.
Today, Regency Travel & Tours source, supply, distribute and promote world class travel-related products and services, making them available to our clients in Qatar through our different marketing platforms. As a result, our customers have complete confidence in us.
Prestigious Company. Prominent Clients.
Our blue chip client list is a who's who of Qatar's corporate bigwigs. Government and semi-government agencies, banks, schools, universities and hotels are just some of the institutions that rely on our services. We also provide complete travel services to oil and gas and multinational companies and SME’s.
World class technology. Global Partners.
We employ the latest technology and draw on our strong relationships with the major global and regional airlines, hotel chains and travel service providers.
Regency Travel & Tours is surging ahead in the Qatar market with its wide range of travel products and services for various industries and soon will emerge as a leader in the region and the world travel market.
The company image is firmly based on an ethos of value, quality, choice and performance in every aspect of the business. It has taken 24 years for Regency Travel & Tours to establish this highly regarded reputation. Thus, we intend to protect and nurture this reputation and enhance our image as a modern, progressive organization delivering a unique global service to the market. Our present turnover is QR 650 Million annually.
As an independent organization, the company is able to offer clients the benefits of a vast choice of products and services, from both global chains and independent suppliers. The company cultivates a culture of innovation and excels at introducing new concepts to the market. These are the key elements that drive our market leading position.
We provide our partners with the best business arsenal in existence. Regency Travel & Tours is built on best prices, exemplary personal attention, professional commitment, long term partnerships with clients, and quality service.
Our Services
Reservation and ticketing (all airlines)
Worldwide Hotel Reservations
Furnished and Serviced Apartments
Worldwide Car Rentals
Visa Assistance
International Driving License
Meet and Assist Services
MICE (Meetings, Incentives, Conferences and   Exhibitions)
Business Travel
Travel Insurance
Inbound Tours
Train Coach Tours
  Sightseeing Tours
Medical Tours
Adventure and Sports Tours
Cruises
Spas
Golf Courses
Umrah Packages
Theme Parks
Fixed Departures
Charter Flights
Educational Tours
 
Our People
We employ the best people in the industry and keep an open platform for suggestions from both staff and clients.
We speak your language
We have a combination of Asians, Arabs, and English speaking staff giving our clients a choice of multilingual staff.
The One Stop Shop
Our brand new, beautifully appointed head office in Sheikh Suhaim Bin Hamad St. (next to the Doha Asian Games Organizing Committee building) is open 24-hours a day, seven days a week.
The head office is both the nerve centre and showcase of our operations. A quick look inside is enough to impress anyone. To truly dazzle our customers, we introduced what we believe is a unique concept in travel services: a comprehensive team of travel-related product and service providers under one roof, highlighted by 60 counters to attend to walk-in customers. Each of our services is designed to save you time:
Airlines: Experienced airline staff to give the best advise on your travel options.
Car Rental: Tap into the international network of one of the world's leading car rental companies.
Banking: We facilitate credit card and other banking services.
Insurance: Find the right insurance to suit your travel needs.
Inbound and Outbound Tours: A wide range of Inbound Tour and sightseeing activities and various tailor made and readymade    packages  in and around and Beyond Qatar.
Hotels: Access the full range of hospitality options available from one of the world's leading hotel companies.
Meet and Greet: Arrival services at Doha International Airport for a friendly face in a foreign land.
A Coffee shop is inside the premises should you wish for a drink or a bite to eat while waiting. First and Business Class clients can relax in a private lounge stocked with hot and cold snacks, newspapers, magazines and even DVDs featuring the sights and sounds of our travel destinations. We even have a gift shop for those surprise presents for a loved one.
Network
In addition to our 20 branches in Qatar, We also have 16 in-house (Implant) offices at various premises in multinational companies and universities. In Total 36 outlets in Doha, Qatar.
Our Departments
Corporate Travel
For our corporate customers, we understand that time is money. Thanks to our dominant position in the local market, we can save you both
We provide you with two main aspects of corporate travel Account Management, Expenses Management through which we try and achieve the main goal exemplary service and cost reductions in your total travel expenses.
Account Management

Regency FCm Travel Personal

At Regency Travel & Tours, we believe business travel should be personal. That's why you'll only ever receive dedicated service from consultants you can work with closely. You can rely on us 24/7 for support and assistance, and you can trust our people with every aspect of your travel management.
Our account managers are people oriented, articulate, proactive, analytical and encouraged to think outside the square to solve travel program challenges. Our account management style is about delivering the maximum results for your travel program so you can achieve every possible saving.
Regency FCm Personal provides:
• your own dedicated Regency account manager, travel manager or team
• access to our people, including our most senior management , whenever you need them
• travel education and training for your people
• the involvement of our highly experienced consultants in your business
• a pre-determined Service Level Agreement that ensures our people bring best practice to the way you travel
• regular evaluation of your processes; travel benchmarking; better expense - management systems; more competitive supplier rates; and customised management information to suit your evolving business model .
24/7 Emergency Assistance
Through our 24/7 assist service; you receive round-the-clock personal support from Regency Travel & Tours FCm partner’s network anywhere in the world. Day or night, our people can assist you with emergency services such as last-minute changes to itineraries or travel bookings. The well-being of you and your travellers is always our priority.
Account management checklist:
Is your corporate travel cost effective? Take our seven-point 'Value Test' to find out.
If you answer no or unsure to four or more of these questions, you need strategic account management to drive true value for your business.
1. Does your travel account manager continuously identify savings for your business?
2. Do you book all your business travel with just one travel management company?
3. Do you have travel objectives, strategies and measurable targets?
4. Are your cost saving targets being met?
5. Are your costs regularly benchmarked with those of similar sized companies?
6. Are you receiving the most competitive travel rates available?
7. Does your company have high travel policy compliance?
Contact one of us now to learn more or visit our offices across Qatar.
Expense Management
Regency FCm Commerce
With travel and entertainment being the second largest expense for many companies, policy compliance and business travel cost control are major priorities.
Using our Regency FCm Commerce products, your company can achieve measurable travel savings. These products can help your business reduce its travel-related operational costs, improve compliance with your travel policy, and boost the overall efficiency of your travel for the long term.
While each FCm country offers its own best practice standards in expense management, our core travel accounting products and tools include:
• consolidated billing, data management/enhancements and bill-back and rebate facilities
• management of the inherent cost of airfares and accommodation
• potential online strategies and generic process improvements and efficiencies.
Regency FCm Commerce helps you take better control of how your people travel and how to create corporate travel savings.
Expense management checklist:
Is your travel cost management as effective as it could be? Take our expense test to pinpoint any weaknesses.
1. Does your business have travel objectives and measurable cost targets?
2. Are you achieving your cost saving targets?
3. Do you have a company-wide travel policy in place?
4. Do you have a high level of policy compliance?
5. Are there non-compliance measures such as exception reporting?
6. Do you have visibility into travel expenditure throughout your company?
7. Do you use reporting tools to track and control your expenditure?
8. Does your TMC provide you with advanced data management?
9. Does your TMC give you access to best fares of the day?
10. Does your TMC offer you consolidated billing?
If you answered 'no' to five or more of these questions, your expense management needs sharpening to further reduce your costs. Contact one of us now to learn more or visit our offices across Qatar.
(Regency Holidays – Leisure department) Outbound
We set up our exclusive state-of-the-art dedicated tours department. It has since grown to be the only company which has dedicated wholesale and retail divisions. We wholesale to most of the travel agents in Qatar. Our staff posses ample experience and understand the needs of our clients and can present them with the solution their requirements demand.
Regency Holidays services:
• Hotel bookings
• Apartment/Villa/Chalet/Condo/Chateaux/Resort bookings for long and short stay
• Cruises
• Car rentals
• Tailor-made packages
• Fixed departures
• MICE
• Group bookings
• FITs
• Travel Insurance
• International Driving License
Regency Holidays – Inbound Department.

Regency Holidays is a (Destination Management Company) and very well known for its exemplary customer service and sophisticated and high class tours within Qatar offering wide range of activities which includes Desert Safaris, City Tours, Fishing Trips, Shopping Tours, Walking Tours which is a very famous product in our line array , Dhow Cruise Dinners and other attractions for all the arriving passengers in Qatar .

More than a common tour operator, we distinguish ourselves through the comprehensiveness of our packages and the quality of our service.
We have our own fleet of fully-equipped luxury coaches and 4WDs. Our comprehensive range of tours provides not only relaxation and recreation activities for visitors, but also enables them to experience the diversity of Arab culture. A good example is our Bedouin campsite which invites tourists to relive a part of Arabian history and tradition.
Our services are varied and spread out: entry visas, Meet & Greet service, transfers, hotel bookings, excursions, sightseeing tours, MICE, etc.
 
 
Our travel specialists are available 24/7 to help you and your customers receive the best customer service.
Call Us: +974 4434 4444
Email Us: tours@regencyholidays.com
 
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